Sofa Guarantee
Every UK Sofas sofa comes with a Free 12 month guarantee as standard, with an extended warranty available for up to 5 years at a rate of just £35 per seat.Please call us on 0121 493 4310 or email info@uksofas.com to activate your 5 warranty.
As a gift will receive a free sofa care kit worth £39.
What does my warranty cover?
Stains caused by:
- Acids
- Corrosives
- Human and animal bodily fluids
- Cosmetics
- Paints
- Dyes and dye transfer from newspaper print or clothing
- All food and drink
- Super glue and other adhesives
- Caustics
- Bleaches
- Inks
- Shoe Polish
Accidental Damage:
- Rips
- Scratches
- Burns
- Breakages, dents or chips
- Water, liquid or heat marks
- Scuffs
- Punctures
- Pet damage (Limited to 3 claims per period of insurance)
Staining and accidental damage must result from a sudden and accidental event. This policy does not provide cover for an accumulation or build up over a period of time (known as wear and tear).
Structural Defects:
- Frame warpage and breakage
- Peeling of veneered or laminate finishes
- Lifting or peeling of the hide on leather furniture
- Broken zips, castors, or buttons
- Bending and breakage of metal components
- Failure of recliner mechanisms; including electrical motors and associated electrical components
How do i return an item?
Returns are accepted within 14 days of delivery, as long as the item has not been assembled.In order to qualify for a full refund of the value of the item, the goods must be returned in their original packaging, with all contents, in a sellable condition.
Please note that refunds will not be issued until the item has been returned to us and inspected by our staff to ensure it is in saleable condition.If you feel the item you have purchased from us is not as described, please let us know as soon as possible by calling 0121 493 4310 and we will do everything we can to ensure all issues are rectified to your complete satisfaction.
Free Delivery
We provide free delivery across the UK excluding the following locations:
- Aberdeen (AB)